General Information

Please note that there is no lift at The Opera House, so anyone who cannot comfortably climb stairs will need to book a seat at the stalls level. This can be arranged directly when purchasing a ticket for the event through the RNZB Ticketing Team. Please phone 04 831 1056.

Access to the Dress Circle is via two flights of stairs. Access to the Gallery is via an additional six flights of stairs. Some seats may be at steep level and may not be suitable for patrons who experience vertigo.

Accessibility Features

Eight wheelchair spaces are available in the stalls

Companion seats are available next to wheelchair spaces

One accessible toilet located on the ground floor

Guide dogs welcome

The Opera House offers 10 wideband infra-red stethophone hearing loop receiver headsets, which provides coverage to all the stalls. If you require one of our headsets, please contact the venue via email so we can make sure we have this available for you on the day of the show.